• 46,000+ surfaces repaired last year
  • Over 25 years of trade experience
  • Domestic & commercial surface repairs
  • Why Replace When You Can Repair?
  • Office enquiries: Mon–Fri, 9:00am–3:00pm
  • 0800 085 7773

Wall tiles & splashbacks

Tile Repairs

Replacing one damaged tile in the middle of a tiled wall often means matching a discontinued tile and disturbing everything around it. Where the tile and the damage are suitable, a localised cosmetic repair keeps sound tiling exactly where it is.

Our tile work prioritises wall tiles — bathrooms, kitchens, splashbacks, washrooms and tiled surrounds — and localised cosmetic damage. Floor tiles, high-wear circulation areas and load-bearing zones are assessed case by case, and in those settings replacement is often the better and more durable answer. We will tell you when that is the case.

Illustrative tiled wall with a localised chip repair in progress.
Illustrative image of comparable repair work.

Scope

What we repair

  • Ceramic and porcelain wall tiles
  • Bathroom, en-suite and wet-room wall tiling
  • Kitchen splashbacks and tiled upstands
  • Tiled surrounds to baths, showers and vanity units
  • Washroom and changing-area wall tiling
  • Feature and decorative wall tiles where a close match is achievable

Damage

Typical damage we see

  • Impact chips to tile faces, edges and corners
  • Localised cracking in a single tile or small group
  • Drill and fixing damage from removed rails, mirrors or fittings
  • Scratches and scuffing on glazed faces
  • Damage where the original tile has been discontinued
  • Trade and transit damage on refurbishment and fit-out sites

How it works

Our repair process

  1. 01

    Assessment

    Photographs are reviewed to judge whether the tile colour, glaze and texture can be matched closely enough, and whether the tile is well bonded and sound.

  2. 02

    Preparation

    Adjoining tiles, grout lines, fittings and flooring are masked and protected, and the damaged area is cut back to sound material.

  3. 03

    Repair

    The chip or damaged section is rebuilt in layers and shaped flush with the surrounding tile face and edges.

  4. 04

    Finish

    Glaze level, colour and grout lines are recreated as closely as the tile allows so the repair reads as part of the tiled surface rather than a patch.

  5. 05

    Inspection

    The repair is checked with you in natural light, the area is left clean, and we explain curing time and cleaning aftercare.

Where we work

Settings we support

Homes & properties

  • Family bathrooms, en-suites and kitchens
  • Homes being prepared for sale or valuation
  • Letting and managed property between tenancies

Commercial premises

  • Hotel bathrooms and guest washrooms
  • Office, retail and hospitality washrooms
  • Managed estates on planned maintenance

Construction & development

  • New-build and fit-out snagging before handover
  • Trade damage to newly tiled areas
  • Show homes and marketing suites

Honest advice

Suitability and limitations

Every surface is assessed before work is agreed. Where a repair is not the right long-term answer, we will say so.

  • Floor tiles, high-wear circulation areas and load-bearing zones are case by case, and replacement is often the better option.
  • Loose, hollow-sounding or debonded tiles need re-fixing, which is not a cosmetic repair.
  • Widespread cracking across many tiles usually points to movement below the tiling.
  • Strongly patterned, veined or textured tiles are harder to match and may not be worth repairing.
  • A repair is a close blend, not an invisible one — glossy dark glazes can show a repair more readily.

Questions

Frequently asked questions

Can you repair a chipped wall tile without replacing it?

Usually, yes. Where the tile is sound and well bonded, a chip can be rebuilt and the glaze level and grout lines recreated so the sound tiling around it stays untouched.

Do you repair floor tiles?

Floor tiles, high-wear areas and load-bearing zones are assessed case by case. In those settings replacement is often the more durable answer and we will say so.

What if my tile has been discontinued?

That is one of the most common reasons people contact us. Repairing the damaged tile avoids hunting for a discontinued match or re-tiling a whole wall.

Can you fix a loose or hollow-sounding tile?

No. A tile that is loose or debonded needs re-fixing, which is a different job from a cosmetic surface repair.

Coverage

Where we cover

We are based in Bolton and work across Greater Manchester and the North West, with wider coverage available for commercial work.

Office enquiries are answered Monday to Friday, 9:00am–3:00pm.

Surface Magic Repairs

Why Replace When You Can Repair?

Send photographs of the damage and we will advise on the most sensible route — repair where it is suitable, honest guidance where it is not.

Accreditations & Compliance

Supporting documentation and current scheme details are available on request for commercial clients and main contractors.

View accreditations & compliance
  • ISO 9001
  • CHAS Premier
  • SMAS Worksafe
  • SafeContractor Approved