Cookie & Similar Technologies Policy

When you make a choice on our cookie banner, we save that choice in your browser’s local storage. It records only whether you allowed optional third-party content, and the date you chose. Nothing in it identifies you and it is not shared with anyone.

This is essential in the sense that it is what makes your decision stick — without it we would have to ask you again on every page. If you clear your browser storage, the banner will appear again and nothing is remembered.

This build of the website does not knowingly deploy advertising, marketing or cross-site tracking cookies, and we have not added analytics or tracking pixels. If we ever introduce anything of that kind, we will ask for your consent first and update this policy before it is used.

Three parts of the website are supplied by other companies. Their content can set cookies or use similar storage as soon as it loads, which is why we hold it back until you allow optional content or choose to load that specific item:

• Google Maps — the location map on our contact page. Until it is loaded, our full address is shown as text so you never need the map to find us.
• ReputationHub — the live Google review feed on our reviews page. You can always read the same reviews directly on our Google profile instead.
• TradeHQ — the online enquiry form on our quotation page. You can send the same information by email or telephone instead.

We have not listed cookie names or expiry times for these providers, because those are set and changed by them rather than by us and we will not publish details we have not verified. Each provider publishes its own cookie and privacy information.

Choosing “Load this content” on any of those placeholders counts as allowing functional third-party content, and we save that as your preference so the content loads next time.

Links to Google, Trustpilot and LinkedIn are ordinary links. Nothing is set on your device by us when you follow one, but once you arrive, that website’s own cookies and terms apply.

Use “Manage cookie settings” in the footer of any page, or the button below. Essential preference storage stays on because it holds your decision; functional third-party content is off unless you switch it on. You can also clear the stored choice entirely, or clear cookies and site data through your browser settings.

Manage cookie settings

Our privacy policy explains how we handle the information you send us about a repair. If anything here is unclear, email info@surfacemagicrepairs.com or call 0800 085 7773. This is a plain-English website draft prepared for review before launch and is not legal advice.