Can you attend site and work through a snagging list?
Yes. Send the schedule or photographs by plot or unit and we will confirm which items are repairable in place, then plan attendance around your site programme.
Construction, developers & fit-out
New-Build Snagging Repairs
On a live site, finished surfaces get damaged after installation and before handover. We repair that localised cosmetic damage in place, plot by plot or unit by unit, so sound surfaces are not swapped out at the last minute.
Construction is one of our biggest areas of work. We support main contractors, developers, housebuilders and fit-out teams on individual plots, apartment blocks, multi-unit developments and handover programmes — see our construction and property development page for how we work on site.
Scope
What we repair
- Worktops, upstands and splashbacks damaged after installation
- Baths, shower trays, sinks and sanitaryware
- Doors, frames, architraves and skirtings
- uPVC window frames, cills and trims
- Kitchen cabinetry, fitted furniture, laminate and MFC
- Wall cladding, bathroom panels and decorative panelling
- Tiling, suitable flooring and other installed hard surfaces
- Stainless steel and metal finishes needing polishing
Damage
Typical damage we see
- Trade damage from following trades after installation
- Transit and handling damage to delivered units
- Impact chips, scratches and scuffing during fit-out
- Damage listed on snagging schedules and pre-handover inspections
- Marks found at final clean or client walk-round
- Cosmetic issues raised by buyers or tenants shortly after handover
How it works
Our repair process
- 01
Assessment
You send the snagging schedule or photographs by plot or unit. We confirm surface types, identify which items are repairable in place and highlight anything better replaced.
- 02
Preparation
Attendance is planned around the site programme and access. On site, areas are masked and protected and damage is cut back to a sound edge.
- 03
Repair
Items are worked through plot by plot, with each surface repaired using systems suited to that material and finish.
- 04
Finish
Colour, sheen and texture are matched to the surrounding surface as closely as the materials allow, so repaired items sit consistently across units.
- 05
Inspection
Completed items are reviewed with your site manager against the schedule, areas are left clean, and any remaining items are reported back clearly.
Where we work
Settings we support
Housebuilding & development
- Plot snagging before and after handover
- Apartment blocks and multi-unit developments
- Show homes, marketing suites and sales areas
Main contractors & fit-out
- Commercial fit-out and shopfitting programmes
- Hotel, student and build-to-rent schemes
- Final finishes ahead of client walk-rounds
Post-handover support
- Customer-care and aftercare items
- Cosmetic issues raised by buyers or tenants
- Repairs during defects periods
Honest advice
Suitability and limitations
Every surface is assessed before work is agreed. Where a repair is not the right long-term answer, we will say so.
- We carry out cosmetic surface repairs only, and take no structural, building-control, warranty or regulatory responsibility for the works.
- We do not sign off snagging schedules, inspect on behalf of buyers or certify compliance.
- Badly damaged, water-affected or incorrectly installed items are replacement work, and we will say so.
- We do not repair or market granite, quartz or natural stone worktops.
- Attendance is planned around your programme; we do not offer fixed response times, SLAs or volume commitments.
Questions
Frequently asked questions
Do you work on apartments and multi-unit developments?
Yes — apartment blocks, multi-unit schemes and handover programmes are a regular part of our construction work, alongside individual plots and fit-out projects.
Do you take responsibility for signing off snagging?
No. We repair suitable cosmetic damage on the items you instruct. Inspection, sign-off, building control and warranty responsibilities remain with your team.
What happens if an item cannot be repaired?
We report it back plainly with the reason, so replacement can be arranged. We would rather flag it early than attempt a repair that will not last.
Related
Related services
Coverage
Where we cover
We are based in Bolton and work across Greater Manchester and the North West, with wider coverage available for commercial work.
Office enquiries are answered Monday to Friday, 9:00am–3:00pm.
Helpful next steps
Useful reading before you enquire
- See genuine completed repairsBefore and after photographs of real Surface Magic work, not stock imagery.
- Stopping surface damage from getting worseWhy cosmetic damage spreads and what to do before it becomes structural.
- How we work with housebuilders and contractorsSite logistics, handover deadlines and repairs across plots and fit-outs.
Surface Magic Repairs
Why Replace When You Can Repair?
Send photographs of the damage and we will advise on the most sensible route — repair where it is suitable, honest guidance where it is not.